Automotive Technical Services Consultant – Performance Paint Protection Films (PPF)

 In
A global business offering highly innovative automotive aftermarket products
Published
17/03/2021
Location
Germany / Flexible within Germany (home based with travel), Germany
Category
Job Type
EUR €  
Package
€40k - €55k + car and benefits (negotiable dependent on experience.)
Sectors
International
Category
Operations, Automotive
Job Reference
CJ2644 - Germany (Ad in English)
Region
International, Flexible

Description

Application Development & Technical Service Representative - Performance Films

CJ2644

€40k - €55k + car and benefits (negotiable dependent on experience.)

Germany - role will be homebased currently, post Covid will include up to 70% travel. Excellent English and German essential.

We have two vacancies for self-sufficient individuals with a passion for cars to join the automotive division of a global organisation. These are home based roles with flexible bases within Germany. Both English and German are required for the role. Our client is a dynamic and forward looking organisation with great opportunities for career growth.

The role

The successful candidate will be responsible for the delivery of application services supporting our client's performance paint protection film (PPF) and window film products (with a focus on PPF). This role requires the delivery of installation training and patterning services to automotive customers across the region with focus on Germany and Europe. The candidate will also be required to deliver training at regional training centres located in UK, and Germany on regular occasions.

You will work independently, although with great training and ongoing support. This will be a home-based role but post Covid will require up to 80% travel.

To summarise, responsibilities will include the following:

Training

  • Planning and delivering installation training across the product range both in house and on customer premises.

New Business

  • Supporting key growth opportunities, such as OEMs or new customer acquisition by demonstrating or presenting Eastman’s film products

Account Management

  • Supporting the maintenance of existing customers and contracts via proactive and reactive visits to provide general support, or technical solutions to problems.

Technical support

  • Supporting EMEA sales team and customers in relation to technical questions (such as installation and quality) and contributing to and sharing new, and existing, technical information.

Pattern Design

  • Developing, validating and uploading high quality paint protection film (PPF) patterns and contributing to delivering global pattern best practice

About You

With experience within the protection film industry, you are practically minded (and ideally have experience of fitting this type of product in an automotive setting) and have the ability to collaborate with the wider team as well as to work independently, managing your own workload. You will particularly be used to dealing with colleagues remotely.

You are committed to best practice and are detail oriented with an ability to work under pressure. Used to deadlines, you are flexible and have excellent problem-solving abilities.

You have strong IT skills and have used CAD.

You also have great communication skills and can build great relationships both with your colleagues and customers. You are commercially aware and are a great advocate for the brand both when presenting to new customers and supporting and training existing clients. You understand your role in supporting business growth.

You are happy to travel up to 80% of the time once Covid allows.

Our Client

Is a global business offering highly innovative automotive aftermarket products as part of its range of market leading solutions.

(Technologist, Germany, Paint Protection Film patterns, Pattern Technologist, Germany, Automotive Technologist role, PPF, Paint Protection Film installation, Training, )

Required skills

  • Automotive Industry
  • PPF
  • Application Technician
  • Payment Protection Films
  • Automotive film application

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