Operations Manager – Fleet Services

A leading brand in global fleet and automotive services
Berkshire, United Kingdom
Job Type
GBP £  
Up to £58k + bonus + benefits
Management, Customer Services / Call Centre, Operations, Admin / Support Services, Automotive, Non Automotive
Job Reference
South East, South


Operations Manager – Fleet Services

Up to £58k + bonus + benefits

Office based, permanent role


Job Ref: CJ2515


The Role

This role will be managing, coaching & developing a team of 10 in the in-life vehicle services division of a large fleet services company. Your role will centre around looking at operational efficiencies, process, new ways of working and how to get the best out of your team, through motivation, coaching and development. KPI’s include those associated with customer & supplier waiting times, and cost & quality controls associated with the service and parts for the vehicles.


About You

You are a driven people manager, who relishes the opportunity to review how things are being done and improve operational efficiencies. You approach your role with enthusiasm and enjoy bringing your team along with you. You will have experience in the above from a background where you have managed teams from a corporate or retail background. The most important thing is that you can evidence that you have made a difference in your role, in terms of process improvement, efficiencies and team performance, and have identified and implemented change.

This is very much a people and operational process centred role, so if that is your passion then it would be great to hear from you! An interest in cars would be a bonus too!  


The Company

Is a leading brand in global fleet and automotive services with a consistent, year-on-year, on-target performance for growth and profit. Globally and locally admired for innovation around tech and environmentally focussed mobility solutions their job is to enable their customers to deliver against their own cost, compliance and CSR responsibilities by keeping them on the road, focussing on core business. With a strong track record in people development, they are very much focussed in enabling high performers to further their careers - which in turn drives their great service capabilities, innovation and profitability.

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